Privacy Policy

Writing to Wellbeing takes the safety, security and protection of your personal data very seriously.  We value and appreciate the confidence and trust you place in us as you use this website,  attend sessions and other events or communicate with us. We will never supply your personal information to any third party - except where this is required as a necessary part of our business, for example taking payment or bookings through a third party to complete your request or if we are required to do so by law.  

We are registered with the Information Commissioner's Office (ICO) and act in accordance with UK and EU GDPR data protection legislation. This Privacy Policy will be updated as required when relevant legislation is updated or created.    

Your Rights include:   

Access: You have a right to see the information that we hold about you. Unless prevented from doing so by legal reasons, we will provide this information to you within one month of the date of your request. 

Corrections:  You have a right to correct inaccurate or incomplete data that we hold about you. Please provide this information in writing. 

Deletions:   You can ask for the data we hold about you to be deleted from our records. We will do this except for information that may need to be held for legal purposes. 

Restriction of processing: You have a right to restrict the processing of your information, including direct marketing and automated processing including profiling.

Transfer of data:  You have a right to transfer the data we hold about you to another organisation.

How we use your information: 

The personal information you give us may include your name, email address, phone number or postal address. We will use these details to engage in our work with you according to this notice, the services we provide and our agreement with you - for example, sending you information about our courses, workshops or sessions; arranging bookings; requesting feedback.  Your email address will be the preferred way to send you information about events, and follow-up contacts for example, for feedback.  If you no longer wish to receive this information, please let us know or unsubscribe from any newsletter mailing list. 

We will keep your personal data only for as long as it is necessary to provide you with a service or keep you informed of our services if you have requested this, It will then be deleted securely.

We advise that you do not share sensitive personal information on this website or via email. 

Third party content and websites:  Our website and other information we provide (for example, workshop handouts) might include links to third party websites if we feel the material might be useful and relevant to  our work with you. This privacy policy only governs our website and we are not responsible for the privacy policies that govern third party sites and we strongly recommend you read the privacy policies of third parties before sharing any personal information with them.

Complaints: We hope you will never have cause to complain about how we use your personal  information but in the unlikely event that you do, please raise the issue with us in writing as soon as possible. If you still have concerns after we have dealt with your complaint, you should contact the Information Commissioner's Office at https://ico.org/concerns/handling   or 0303 123 1113. 

We are registered with the ICO ; the Data Protection contact is Karen O'Brien  at karen@writingtowellbeing.com .

Breaches: Any breach will be reported to you and to the ICO within 72 hours.   Where relevant and appropriate, a breach will also be reported to the British Association for Counselling and Psychotherapy (BACP). 

By continuing to use this website, you are accepting and consenting to the practices described in this Privacy Policy.  

By adding your details to a contact list provided at face-to-face sessions, you are accepting and consenting to the practices described in this Privacy Policy - a copy of this Privacy Policy will be made available to you to read before adding your details to such a contact list.

Updated:  December 14,2019.